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Shipping Policy

Fast Shipping

Our goal is to process and ship your order as quickly as possible. Most orders ship within 2 business days of their receipt. Orders that select an expedited shipping option are sent within 1 business day, though we strive to ship the same day the order is received. Business days are Monday through Friday, excluding holidays.

Processing time is between 0 to 5 business days for in-stock orders. From the moment your order is received, we begin to process it. If your order includes custom embroidery, please allow an additional 1 - 2 business days for processing time. Upon completion, those items will be shipped via the method selected during checkout.

Once the order has been processed, it's ready to be shipped. Shipping time refers to the time after the order is processed to when it appears at your door. Shipping times may be up to 10 business days in duration depending on distance, carrier and items purchased.

Shipping Methods

Free Shipping: We feature free shipping for all orders over $99 within the continental United States. Orders utilizing free shipping will be shipped via the least expensive method possible. Shipping times may be up to 10 business days in duration depending on the distance, carrier and items purchased.

UPS Ground: UPS Ground shipping within the continental United States takes between 4 to 6 business days in transit and is fully insured and traceable. The cost for UPS Ground is based on your order total and the number of warehouses involved in the shipping process.

  • Orders less than $99 - If your order originates from a single warehouse, the shipping rate is $8.99 for UPS Ground. If your order ships from multiple warehouses, a $4.99 fee will be applied for each warehouse.
  • Orders over $99 - The shipping rate is $4.99 for UPS Ground. If your order ships from more than one warehouse, a $4.99 fee will be applied for each additional warehouse.

Expedited Shipping: Expedited shipping options, which are listed below, are available for an additional fee during checkout.

  • UPS Next-Day Air - Delivery within 1 business day for orders placed by 10AM CT M-F.
  • UPS 2nd-Day Air - Delivery within 2 business days for orders placed by 10AM CT M-F.

Do you have a question? Feel free to contact our customer relations department via email, live chat or at 636-680-8051 (M – F 8AM – 5PM CT). They will be happy to help.

APO/FPO Shipping

We charge a flat rate of $19.99 for all orders shipping to APO/FPO-based addresses. If your order is shipping from multiple warehouses, that rate will be applied on a per warehouse basis. All packages are sent USPS Priority Mail only. The Military Mail system is notoriously slow and unreliable. Please allow up to 6 weeks for delivery. For the best rate possible, be sure to select the United States as your country when shipping to APO/FPO addresses. We do not always receive tracking number for APO/FPO shipments. If we do receive tracking information, the package is only traceable until it is received at the military address. PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.

Additional Information

Order Tracking: All orders shipping UPS will receive a tracking number via email after the order has shipped. If you have selected free shipping, the tracking number, if available, will be emailed after your order ships.

Alaska & Hawaii: We ship via USPS and UPS for customers placing orders shipping to Alaska or Hawaii. USPS can take up to 7-10 business days for delivery. A live quote is generated during the checkout process. PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.

Guam, Puerto Rico & U.S. Virgin Islands: A rate will be calculated at the time of purchase when shipping to these locations. All packages are sent via USPS Priority and are fully insured. PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.

PO Boxes: We do not ship to standard PO Boxes. We require a physical address to process your order. This is primarily a fraud prevention practice, and we apologize for any inconvenience.

Volume Purchase Orders: The free shipping offer only applies to customers paying full retail prices. Any volume discounted quotes received from us will include an actual freight estimate.

Backorder Shipping: The moment your backorder becomes available, we will ship it out via UPS Ground at no additional charge.

GSA Shipping: We ship GSA orders within the continental U.S. and to Alaska, Hawaii and Puerto Rico. Competitive shipping rates will be calculated per order. PLEASE NOTE: GSA orders do not qualify for free shipping.

International Shipping

We currently do not ship internationally. We apologize for any inconvenience.

Holiday Shipping

During holidays, shipments could be delayed due to warehouse closures. These closure dates may vary. For specific dates, view our holiday information. This schedule does not reflect all warehouse closures. For more details, contact our customer relations department via email, live chat or at 636-680-8051 (M – F 8AM – 5PM CT).

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