Strategic Accounts / Who We Are

Our staff is dedicated to giving the best quotes for every specific departmental need. Product questions? Budgetary constraints? We can help. With over a decade of experience, our team is more than qualified to deliver excellent service.

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Jenny Kendall

Jenny Kendall

Strategic Accounts Manager

Jenny leads our Strategic Accounts team where her highest priority is ensuring every customer gets an exceptional experience with one of our dedicated account specialists. Through her proactive approach and years of industry experience, she has elevated the level of service provided while simultaneously expanding our capabilities with personalization and customization options.

Prior to spearheading this team, Jenny served as purchasing manager where she developed and maintained long-lasting relationships with 180+ vendors; including NIKE, Under Armour and Propper International. She has also previously served as customer service manager, where she was responsible for the order processing and customer service for ten online retail websites. This unique background gives her a customer-centric mentality backed by a decade of product knowledge and expertise.

"We take the work out of large departmental buys so your team gets outfitted with the best gear, at the lowest possible price. Our dedicated account specialists provide specialized service backed by decades of experience. You need it? We can get it."

Nicole Baumgarten

Nicole Baumgarten

GSA Specialist

Nicole specializes in supporting government agencies throughout their procurement needs with our GSA Schedule Contract. She is a GSA-authorized negotiator with experience getting the most competitive vendor pricing in order to meet budgetary constraints. Nicole knows timely fulfillment is important to those deploying or meeting a government deadline which is why she offers full-service support.

"I'm a GSA-authorized negotiator committed to supporting government agencies at all levels."

Katie Marino

Katie Marino

Strategic Accounts Specialist

Katie is a skilled account specialist used to working in a fast-paced environment that demands strong organizational, technical and interpersonal skills. For more than six years, she has worked in all aspects of retail, with more than half of those years devoted to providing outstanding e-commerce performance. Katie has a background in textile and apparel management which allows her to easily identify the right product fit for your department needs.

"I'll work with you one-on-one to ensure all your procurement needs are met in a timely and efficient manner."

Bonnie Saffa

Bonnie Saffa

Strategic Accounts Specialist

Bonnie is a talented account specialist who facilitates procurement needs for agencies and businesses across the globe. In this role, she is able to give special attention to each customer, where she places a strong emphasis on detail, professionalism and speed. She has worked with all department sizes, from small government contractors to large federal agencies. Bonnie is willing to go above and beyond for each and every account.

"I pride myself in providing excellent service for agencies of all sizes. I’m dedicated to getting the best quote for your high-volume orders."

Hannah McCormick

Hannah McCormick

Strategic Accounts Specialist

Hannah is an enthusiastic customer service professional with a passion for creating an exemplary, effortless order experience. She has an extensive retail background, where she honed her product management and customer relations skills. Throughout her tenure Hannah has created and maintained customer relationships with local, state and federal agencies. As an account specialist, she works one-on-one with these large-volume customers to meet their needs in a timely and efficient manner.

"Have product questions or pricing concerns? I’ll get you the best quote for every budget or specific departmental need.

Corporate Office

In 2004, TacticalGear.com was built from the ground up to serve law enforcement officers, military personnel, first responders and other members of the public safety community. From our corporate office in Missouri, our team has built a comprehensive retail offering that provides customers with the no-fail performance their jobs require.

  • Unbiased Reviews

    Thousands of unbiased customer reviews

  • Competive quotes

    Serving customers since 2004

  • Huge selection of top-rated tactical brands

    Huge selection of top rated brands

 

Warehouse

Our headquarters is nestled in the heart of the country in Chesterfield, MO — an ideal location for fast shipping throughout the nation. With thousands of products stocked and millions of orders shipped, you’re in good hands. We can get it to you lightning fast.

  • Over 1,000,000 orders shipped

    Over 1,000,000 orders shipped

  • Same-day shipping on many products

    Same-day shipping on many products

  • Free shipping for key accounts

    Free shipping for key accounts

 

Support Staff

When you shop TacticalGear.com, you not only have the attention of a dedicated account specialist, but also the expertise of our entire staff. Most of our employees, from our buyers to our marketing team, have worked in the tactical industry for more than a decade. All our product knowledge is at your disposal.

  • Product experts

    Product experts on staff

  • Competive quotes

    Competitive agency & military quotes

  • Single point of contact

    Single point of contact