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Strategic Accounts / Who We Are

Our staff is dedicated to giving the best quotes for every specific departmental need. Product questions? Budgetary constraints? We can help. With over a decade of experience, our team is more than qualified to deliver excellent service.

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Jenny Kendall

Jenny Kendall

Strategic Accounts Manager

Jenny leads our Strategic Accounts team where her highest priority is ensuring every customer gets an exceptional experience with one of our dedicated account managers. Through her proactive approach and years of industry experience, she has elevated the level of service provided while simultaneously expanding our capabilities with personalization and customization options.

Prior to spearheading this team, Jenny served as purchasing manager where she developed and maintained long-lasting relationships with 180+ vendors; including NIKE, Under Armour and Propper International. She has also previously served as customer service manager, where she was responsible for the order processing and customer service for ten online retail websites. This unique background gives her a customer-centric mentality backed by a decade of product knowledge and expertise.

"We take the work out of large departmental buys so your team gets outfitted with the best gear, at the lowest possible price. Our dedicated account managers provide specialized service backed by decades of experience. You need it? We can get it."

Raeanna Knobbe

Raeanna Knobbe

GSA Specialist

Raeanna specializes in supporting government agencies throughout their procurement needs with our GSA Schedule Contract. She is a GSA-authorized negotiator with experience getting the most competitive vendor pricing in order to meet budgetary constraints. Her ties to the public safety community are not just professional, but also familial. Her father is the executive director for the Eastern Missouri Police Academy, which is also where she started her career as an intern. She knows timely fulfillment is important to those deploying or meeting a government deadline which is why she offers full-service support.

"I'm a GSA-authorized negotiator committed to supporting government agencies at all levels."

Bonnie Saffa

Bonnie Saffa

Account Manager

Bonnie is a talented account manager who facilitates procurement needs for agencies and businesses across the globe. In this role, she is able to give special attention to each customer, where she places a strong emphasis on detail, professionalism and speed. She has worked with all department sizes, from small government contractors to large federal agencies. Bonnie is willing to go above and beyond for each and every account.

"I pride myself in providing excellent service for agencies of all sizes. I’m dedicated to getting the best quote for your high-volume orders."

Hannah McCormick

Hannah McCormick

Account Manager

Hannah is an enthusiastic customer service professional with a passion for creating an exemplary, effortless order experience. She has an extensive retail background, where she honed her product management and customer relations skills. Throughout her tenure Hannah has created and maintained customer relationships with local, state and federal agencies. As an account manager, she works one-on-one with these large-volume customers to meet their needs in a timely and efficient manner.

"Have product questions or pricing concerns? I’ll get you the best quote for every budget or specific departmental need.

Danielle Sproull

Danielle Sproull

Account Manager

Danielle is an invaluable resource for law enforcement and military organizations. With nearly a decade of experience in tactical and workwear markets, she has worked for several globally recognized military brands. She utilizes her industry knowledge to provide full-service support directly to police departments and academies, federal agencies and fire departments.

She has a background in merchandising and market development, as well as customer service — a combination that makes her uniquely suited to meet procurement requirements with speed, professionalism and efficiency. The wife of a St. Louis County police sergeant, Danielle understands the importance of getting the best gear into the right hands, and makes it her mission to do so for every account.

"When working with our team, you’re getting the best possible quotes and service for your department."

Justin Cerrone

Justin Cerrone

Account Manager

Justin is a skilled customer service coordinator with a vast rolodex of industry knowledge. His tenure servicing tactical customers makes his familiarity with product features unmatched. Prior to his time in tactical, Justin gained account management expertise in the finance field, where he on-boarded and managed client accounts. He takes pride in being an attentive point of contact with effortlessly effective organization on the backend.

"I take the work out of large orders, ensuring all your procurement needs are met quickly and efficiently."

Jordan Adams

Jordan Adams

Account Manager

Jordan is a skilled account manager with vast experience and indispensable industry acumen. For more than a decade, he has worked hands-on with products and customers. From Fort Campbell to Fort Bragg, Jordan has travelled the country outfitting Armed Forces personnel with the gear they require. He fell in love with the business and the culture. After a short stint in corporate America working for beverage conglomerate Coca Cola, Jordan has made his triumphant return to the industry he admires. Not only does he have extensive product knowledge, but he also has a background in logistics and operations management. This allows him to easily identify the right gear for your department needs, and get it to you quickly and efficiently.

"I'll work with you one-on-one to ensure all your procurement needs are met in a timely and efficient manner."

Corporate Office

In 2004, TacticalGear.com was built from the ground up to serve law enforcement officers, military personnel, first responders and other members of the public safety community. From our corporate office in Missouri, our team has built a comprehensive retail offering that provides customers with the no-fail performance their jobs require.

  • Unbiased Reviews

    Thousands of unbiased customer reviews

  • Competive quotes

    Serving customers since 2004

  • Huge selection of top-rated tactical brands

    Huge selection of top rated brands

 

Warehouse

Our headquarters is nestled in the heart of the country in Chesterfield, MO — an ideal location for fast shipping throughout the nation. With thousands of products stocked and millions of orders shipped, you’re in good hands. We can get it to you lightning fast.

  • Over 1,000,000 orders shipped

    Over 1,000,000 orders shipped

  • Same-day shipping on many products

    Same-day shipping on many products

  • Free shipping for key accounts

    Free shipping for key accounts

 

Support Staff

When you shop TacticalGear.com, you not only have the attention of a dedicated account manager, but also the expertise of our entire staff. Most of our employees, from our buyers to our marketing team, have worked in the tactical industry for more than a decade. All our product knowledge is at your disposal.

  • Product experts

    Product experts on staff

  • Competive quotes

    Competitive agency & military quotes

  • Single point of contact

    Single point of contact